1. Introduction

Replay Platform (“we”, “our”, “us”) provides replay capture and media automation. This Policy explains how we collect, use, share, and protect information when you use our services.

2. Information We Collect

2.1 You Provide

• Account: Display name, email, password, region
• Profile: Avatar, organization, social links
• Content: Uploaded clips, overlays, metadata
• Support: Tickets, messages, feedback

2.2 Automatic

• Device: IP, OS version, device identifiers
• Usage: Sessions, features used, retention metrics
• Performance: Crash logs, render errors, latency
• Location: Approximate location via IP for region routing
• Cookies: Essential, analytics, and preference cookies

2.3 Third Parties

• Auth & Social: Limited profile data when you connect providers (with permission)
• Anti-Abuse: Signals to detect spoofed events or tampering
• Payments (if applicable): Processor confirmations; we do not store full card data

3. How We Use Information

• Operate capture, processing, overlays, and publishing
• Improve reliability and performance of the platform
• Maintain security, detect abuse, and ensure fair play
• Provide support, notices, and service communications
• Comply with legal obligations and requests
• Offer optional recommendations with controls

4. Sharing

We share information with service providers (hosting, analytics, anti-abuse, communications) under contracts. We may disclose data to comply with the law or during a business transfer. We may publish aggregated, de-identified statistics.

5. Security

• TLS in transit; appropriate encryption at rest
• Role-based access controls and MFA
• Monitoring, auditing, and incident response

No method is 100% secure; we cannot guarantee absolute security.

6. Your Rights

Depending on your region, you may request access, correction, deletion, portability, restriction, or objection. You can opt out of marketing communications.

7. Children

Our services are not directed to children under 13 (or 16 where applicable). If you believe a child provided data, contact us at [email protected].

8. International Transfers

Data may be processed in other countries with safeguards such as Standard Contractual Clauses or adequacy mechanisms.

9. Cookies

We use essential, analytics, and preference cookies. Manage preferences via your browser or device settings.

10. Changes

We may update this Policy. Material changes will be notified via email or in-product notice. Continued use constitutes acceptance.

11. Contact